{"id":35,"date":"2010-02-18T16:26:28","date_gmt":"2010-02-18T23:26:28","guid":{"rendered":"http:\/\/dotdotnetdot.net\/blog\/?p=35"},"modified":"2010-04-14T05:19:17","modified_gmt":"2010-04-14T05:19:17","slug":"canon-superb-customer-service","status":"publish","type":"post","link":"https:\/\/nealon.uk\/blog\/canon-superb-customer-service\/","title":{"rendered":"Canon – Fantastic Customer Service"},"content":{"rendered":"

\"Seal<\/a><\/p>\n

My faithful old Canon G7 \u00c2\u00a0died an unspectacular death recently. The poor thing died in its sleep one day, I assume it was a painless death. It was heavily used, but still in very nice condition.<\/p>\n

The great thing about the G7 was always its speed and ability, with results that were virtually\u00c2\u00a0indistinguishable\u00c2\u00a0from a DSLR and really great image stabilization it was pretty much perfect for ‘better than casual’ photography where the bulk and ‘look at me factor’ of a DSLR was simply not an option.<\/p>\n

The later G9 was barely an upgrade, but the G10 and then subsequent G11 are much better in all regards. \u00c2\u00a0Selling a number of photographs, a couple of which were taken with the G7, this week tipped my decision. Rather than replace it with a smaller Canon, I would get it fixed.<\/p>\n

So this morning I went to the Canon service center in Irvine, CA to see if it could be resurrected.<\/p>\n

<\/p>\n

Sadly not. or at least not without a cost. $139 is the standard ‘fix it’ charge for the camera. I was very, very tempted, the camera is very good, apart from the not-working aspect. But then the up-sell, for only a few dollars more,\u00c2\u00a0\u00c2\u00a0Canon have a ‘loyalty’ scheme, which allows you to buy deeply discounted ‘refurbished’ cameras. The natural upgrade from the G7 is a G10.<\/p>\n

The G10 has a lot more megapixals, which is probably not good. 10mb images vs 15mb ones will eat SD cards for breakfast, but it also has a wider angle lens. The G7 is a 35-210mm (inc digital zoom), the G10 starts at 28mm. It may not sound a lot of difference, but for automotive work it is much better. Sure I would be happier if it was 24mm, but I will settle for that.<\/p>\n

Add in raw support and a better image processing engine and I am sold.<\/p>\n

So, for a few dollar$ more a\u00c2\u00a0refurbed Canon G10 is now in a Fedex package and is heading my way. I will get it on Tuesday…<\/p>\n","protected":false},"excerpt":{"rendered":"

My faithful old Canon G7 \u00c2\u00a0died an unspectacular death recently. The poor thing died in its sleep one day, I assume it was a painless death. It was heavily used, but still in very nice condition. The great thing about the G7 was always its speed and ability, with results that were virtually\u00c2\u00a0indistinguishable\u00c2\u00a0from a DSLR […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,6],"tags":[],"class_list":["post-35","post","type-post","status-publish","format-standard","hentry","category-life","category-photography"],"_links":{"self":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":1,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts\/35\/revisions"}],"predecessor-version":[{"id":158,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts\/35\/revisions\/158"}],"wp:attachment":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/media?parent=35"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/categories?post=35"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/tags?post=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}