{"id":102,"date":"2010-03-16T13:56:46","date_gmt":"2010-03-16T20:56:46","guid":{"rendered":"http:\/\/emaren.com\/blog\/?p=102"},"modified":"2014-09-09T04:14:11","modified_gmt":"2014-09-09T11:14:11","slug":"access-denied-catch-22","status":"publish","type":"post","link":"https:\/\/nealon.uk\/blog\/access-denied-catch-22\/","title":{"rendered":"Access Denied &#8211; catch 22"},"content":{"rendered":"<p>This morning I sat having coffee with a friend when my phone displayed a voicemail<\/p>\n<p><em>Hi.\u00c2\u00a0This\u00c2\u00a0is\u00c2\u00a0Amanda\u00c2\u00a0calling\u00c2\u00a0from\u00c2\u00a0go\u00c2\u00a0daddy\u00c2\u00a0hosting\u00c2\u00a0at\u00c2\u00a0(480) 505-8712<br \/>\nto\u00c2\u00a0say\u00c2\u00a0we\u00c2\u00a0sent\u00c2\u00a0you\u00c2\u00a0an\u00c2\u00a0email regarding\u00c2\u00a0your\u00c2\u00a0hosting\u00c2\u00a0account<br \/>\nrecipient\u00c2\u00a0keep\u00c2\u00a0X\u00c2\u00a0dot\u00c2\u00a0in\u00c2\u00a0for\u00c2\u00a0which\u00c2\u00a0requires\u00c2\u00a0your\u00c2\u00a0attention.\u00c2\u00a0Thank\u00c2\u00a0you.<\/em><\/p>\n<p>As this is not the first such call I have had from them I waited until I got home to deal with it.<\/p>\n<p>It appears that the cache had built up to the point of impacting performance, again.<\/p>\n<p>So they simply blocked access to my\u00c2\u00a0hosting\u00c2\u00a0account.<\/p>\n<p>The first call had the following logic problem<\/p>\n<p><em>We cannot allow you access to your account until the cache is deleted <\/em><\/p>\n<p>But I cannot delete the cache without access to the account<\/p>\n<p><em>We cannot allow you access to your account until the cache is deleted<\/em><\/p>\n<p>But&#8230;&#8230;..<\/p>\n<p>As you can see, this loop has no end and the first support rep was adamant that I needed to delete the files before they would unlock the domain.<\/p>\n<p>The second guy was better, he wanted to create an archive of all of the files that were in the problem folders for me.<\/p>\n<p>this would take a few minutes.<\/p>\n<p>a couple of hours elapsed and I got hold of an exceptionally feisty young man that basically called me a liar and suggested that I needed a dedicated server<\/p>\n<p>Finally I got hold of a much more sensible person called &#8216;Jared&#8217; that was able to tell me what the files were and to get the ones that I no longer needed, deleted.<\/p>\n<p>i am now waiting for the site to come back and\/or more logic errors &#8211; I am not sure which will happen though&#8230;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This morning I sat having coffee with a friend when my phone displayed a voicemail Hi.\u00c2\u00a0This\u00c2\u00a0is\u00c2\u00a0Amanda\u00c2\u00a0calling\u00c2\u00a0from\u00c2\u00a0go\u00c2\u00a0daddy\u00c2\u00a0hosting\u00c2\u00a0at\u00c2\u00a0(480) 505-8712 to\u00c2\u00a0say\u00c2\u00a0we\u00c2\u00a0sent\u00c2\u00a0you\u00c2\u00a0an\u00c2\u00a0email regarding\u00c2\u00a0your\u00c2\u00a0hosting\u00c2\u00a0account recipient\u00c2\u00a0keep\u00c2\u00a0X\u00c2\u00a0dot\u00c2\u00a0in\u00c2\u00a0for\u00c2\u00a0which\u00c2\u00a0requires\u00c2\u00a0your\u00c2\u00a0attention.\u00c2\u00a0Thank\u00c2\u00a0you. As this is not the first such call I have had from them I waited until I got home to deal with it. It appears that the cache had built up to the point of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34,7],"tags":[],"class_list":["post-102","post","type-post","status-publish","format-standard","hentry","category-technology","category-webmastering"],"_links":{"self":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":0,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/posts\/102\/revisions"}],"wp:attachment":[{"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/media?parent=102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/categories?post=102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nealon.uk\/blog\/wp-json\/wp\/v2\/tags?post=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}